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The TPO Code of Practice requires agents to meet all their legal obligations when acting as agents, but it goes above and beyond that by requiring agents to adopt and follow 'best practice'.
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The National Approved Letting Scheme is an independent licensing scheme for lettings and management agents. The NALS logo offers peace of mind to landlords and tenants in knowing that any firm bearing it agrees to meet defined standards of customer service, is part of a Client Money Protection Scheme and has a customer complaints procedure offering independent redress.
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SAFE – Safe Agent Fully Endorsed – is a mark denoting firms that protect landlords and tenants money through client money protection schemes.
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mydeposits is a government-authorised tenancy deposit protection scheme. It is designed to enable landlords and letting agents to take and hold a deposit for the duration of the tenancy.
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